Amit Erez
Bad application without clear logic. When you top up money you find that some of it had magically disappear before you purchase a bundle and later you realize that. In addition when you top up and you choose to pay a fixed amount of money (say you want a bundle that cost 7.5 Euro for example) you must pay multiplesvof 5 Euro, which means that you can never use all the money you invested. In my opinion this is no less than theft of money. There is no user guide and the support doesn't answer you.
18 people found this review helpful
Ad Away
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Sometimes you lose everything (build up gb's, build up minutes) and you can't do anything but give MyQ another automated payment. Somehow it quits sometime without warning. Happens to me and my wife. No warning ahead just a cutoff and you lose all build up stuff. Also no way to communicate with chat. Vodafone has a chat option in the app and reimburse you when client unfriendly things happen. Why no sms in bundle and sms seperate bundle very expensive. Crooks
33 people found this review helpful
NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.
September 12, 2022
Καλημέρα, αν αντιμετωπίζεις κάποιο θέμα με την εφαρμογή, είμαστε στη διάθεση σου μέσω Messenger, στη σελίδα μας στο Facebook. Θα χαρούμε να σ ‘εξυπηρετήσουμε!
A Google user
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No thank you. I did what other users did: went in by pc. The problem in your app is that when you receive the new code and you type it in, it does agnolege it. Next it sends you to admetiatly change the password for safety, as you know. But when doing so it doesn't accept it. The display in pc/laptop has more options than the app.
1 person found this review helpful
NOVA TELECOMMUNICATIONS & MEDIA SINGLE MEMBER S.A.
April 22, 2019
Hello. Please mind that at the first cell, you have to put the password you received within 15 minutes and at the second cell, you have to put a new password. If it still is not working, please contact via social media in order to check it out.